Shipping Information

We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible. You will receive your order in 6-35 business days from the date that it is placed.

VerificationProcessingShippingDelivery

Verification


A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.

Processing


It normally takes 3-7 business days for us to process your order. Please note that this does not include holidays and weekends.

Shipping


SHIPPING TO USA

COUNTRY STANDARD EXPRESS
COSTS SHIPPING TIME
(BUSINESS DAYS)
COSTS SHIPPING TIME
(BUSINESS DAYS)
United States FREE for orders over US$49.00 
otherwise US$3.99
6-8 days FREE for orders over US$99.00 
otherwise US$12.90
2-4 days

Note: Orders shipped to Puerto Rico, Virgin Islands, Hawaii, Guam and Alaska cannot be delivered via express.

Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes.

Please submit a ticket within 6 months of shipment if the package does not arrive in time, our representative will get back to you within 24 hours. Note that overdue requests may not be accepted.

International (10-35 working days)

Please note that international customs duties and sales taxes may apply to some orders outside and in the EU, and that the customer is liable for these charges.
While we will make every effort to dispatch orders within two working days of receipt, there may be times during peak periods - such as Christmas - that this may vary slightly.
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Damages:

While we make every effort to ensure your order is well packed, we fully appreciate that damages sometimes do occur during transit. If this has happened, simply email a picture of the damaged item to shopifyice@gmail.com within 7 days of receipt, and we will be happy to send a replacement where possible.

If the item is no longer available, we will instead issue a full refund.

Returns:

Although we are confident of the high quality of our goods, we recognize that there may be occasions when a customer might wish to return an item. You may therefore return a purchase to us in its original condition and packaging within 30 days for a refund or replacement, where possible. Please enclose a note giving your name, address, contact telephone number and e-mail address, together with the reason for the return. We will ask you to keep proof of posting the goods to us.
Postage will only be refunded if the item is faulty or incorrectly supplied from the original order and we recommend that you use a recorded delivery service when returning goods.
This returns policy does not affect your statutory rights.
Please address returns to:

Mandalor
Hergerdur ehf
Kt:4112141330

Refunds will be authorized within 14 days of receipt of goods.